Shipping policy

Last updated: November 10, 2026

1. Shipping Destinations and Rates

szfcai currently ships exclusively to addresses within the United States. Standard shipping is free on every U.S. order.

2. Order Processing

Once we confirm your order and receive payment, we typically prepare and ship it within 1–2 business days. This processing time is separate from the carrier’s transit time.

Business days are Monday through Friday, excluding U.S. federal holidays.

3. Estimated Delivery Time

After your order ships, delivery typically takes 5–10 business days. Including processing, we aim to deliver your order within 6–12 business days of order confirmation.

Delivery dates are estimates. Severe weather, holidays, carrier disruptions, and other unexpected events may affect when your package arrives. If your order is significantly delayed, we’ll share the information we have and explain any resolution options required by applicable law.

4. Shipping Origin

Orders ship from the following address.

szfcai
3425 S 176th St
SeaTac, WA 98188
United States

5. Shipment Confirmation and Tracking

We’ll send shipment details to the email address you entered at checkout. If the carrier provides tracking, we’ll include it in that email. It may take some time for the carrier’s first scan to appear.

6. Address Corrections and Delivery Problems

Check your shipping address before placing your order. If you notice a mistake, email us promptly so we can check whether we can correct the address before your package ships. hello@szfcai.com

If your package appears lost, arrives damaged, or is marked as delivered but you can’t find it, email us with your order number. We’ll investigate with the carrier and arrange an appropriate resolution based on the circumstances and applicable law. We’ll consider the carrier’s delivery status alongside the other information available when reviewing your claim. hello@szfcai.com

7. Returns

You can request an eligible return within 30 calendar days of receiving your order. Please contact us before mailing anything back. We’ll provide instructions and arrange return shipping at our expense for eligible returns.

See our Return and Refund Policy for the full return process and refund timelines.